Count up the dashes. 10% of all profit goes to Tout Bien, a charity that supports the mental well-being of young peeps. And oh, all tees are vegan approved with printing done in a global organic textile standard-certified environment.
FREQUENTLY ASKED QUESTIONS
When are orders shipped out?
We operate solely on weekdays with exception of public holidays. As soon as we have received your order and payment, we will try our best to ship it to you in the shortest time possible. During sales periods and new releases it may take longer than normal. In case of pre-orders, expected delivery is about 3-4 weeks after the end date. Customer gets notified once the batch is ready for shipment. Shipping rate calculated at checkout, free for some parts of Belgium including and limited to Flemish Brabant, East Flanders and Brussels Capital Region. Regarding other ZIP codes, well, gas ain't free brobro.
Can my order be updated after it's placed?
Once your order is submitted and confirmed, changes can not be made. Please be sure to verify all pertinent information before finalising your order. In case of pre-orders, changes can only be made before or on the end date. Make sure to mail firstname.lastname@example.org or DM Swamp via insta then.
How long does it take for me to receive a package?
It depends. Normally, it takes about 2-5 working days to process your order before it's shipped. If you've pre-ordered an item on the Swamp website, the package is set to arrive approximately 3-4 weeks after the end date. You'll get notified once they're ready for delivery, after which they'll ship ASAP.
The reason why it takes this long to receive your item, is because Swamp is streamlining its production process in order to reduce its carbon footprint on this planet. Leftovers are kept at a bare minimum in this way, which better preserves the environment as fashion is the second most polluting industry in the world. We at Swamp take responsibility. Visit our instagram and take a look at the 'vegan' highlight to learn more about our sustainability plan.
Where do you ship to, why am I being charged extra and why is my delivery taking so long?
We ship internationally with shipping costs calculated at checkout. Delivery outside of the EU may be subject to local import taxes, which are your responsibility. If so, the shipping company may contact you once your items are in customs to let you know the cost. This as well as the pre-order formula that Swamp might use for the production of certain items may delay your delivery time by some extra days. Be patient, it's worth the wait.
What forms of payment do you accept?
Only Visa, Maestro, MasterCard, American Express and offline bank transfers for now. Bancontact and PayPal coming soon. If you've placed an order using the offline bank transfer payment method, please note that you're committed to transferring the total amount to the Swamp bank account.
What is your return policy?
We only accept returns for items purchased on this website. Items must be in perfect condition, unworn with all original tags and the return must be requested within 14 days after receiving the package. Please note that customers are responsible for shipping costs with the exception of faulty items.
To start the return, please contact us at email@example.com with your receipt or proof of purchase attached. After accepting the request, we'll provide you with the right instructions to complete your return to us. Items sent back to us without first requesting a return will not be accepted.
If less than 15 items are pre-sold, production gets cancelled and a full refund is in place. Customers will get notified ASAP when a batch is cancelled.
How does your refund process work?
Once we've received and inspected your return, we'll let you know whether the refund is approved or not. If so, you'll automatically get refunded through your original payment method. Please remember it can take some time to process the refund. Mail to firstname.lastname@example.org for Q's.
Can you exchange an item if the size doesn’t fit?
No, we do not make any exchanges at Swamp Vermin. What you can do is return the item, and make a new order.
TRACK & TRACE
You can't trace your order yet. Work in progress.
TERMS & CONDITIONS
SECTION 1 – ONLINE STORE TERMS
SECTION 2 – GENERAL CONDITIONS
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
SECTION 5 – PRODUCTS OR SERVICES
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
SECTION 7 – OPTIONAL TOOLS
SECTION 8 – THIRD-PARTY LINKS
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
SECTION 12 - FORCE MAJEURE
SECTION 13 - PAYMENT
SECTION 14 - LOCAL TAXES
SECTION 15 – PROHIBITED USES
SECTION 16 - INTELLECTUAL PROPERTY
SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
SECTION 18 – INDEMNIFICATION
SECTION 19 – SEVERABILITY
SECTION 20 – TERMINATION
SECTION 21 – ENTIRE AGREEMENT
SECTION 22 – GOVERNING LAW
SECTION 23 – CHANGES TO TERMS OF SERVICE
SECTION 24 – COMPANY INFORMATION
Welcome to Swamp Vermin.
Furthermore, none of these terms and conditions affect your statutory rights. We reserve the right to amend these terms from time to time without prior notice to you, hence the version of our terms that will apply to your order will be the one on swampvermin.com at the time you place your order.
The inclusion of any products or services on swampvermin.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
The price applicable is that set at the date on which you place your order
Shipping costs and payment fees are recognized before confirming the purchase
Please note that local charges may occur
SECTION 1 - ONLINE STORE TERMS
By agreeing to these terms of service, you aknowledge that you are at least 18 years old or have your guardians permission to buy from us. Furthermore, you may not use our products for any illegal or unauthorized purpose.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is not accurate, complete or current. The material on this site is provided for general information only and should be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information thus this makes any reliance on the material on this website at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
The price of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue our service without notice at any time and we shall not be liable to you or any third-party for any modifications, price change, suspension or discontinuance of our service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through this website. These may have only produced in limited qualities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in our online store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limited the sales of our products or service to any person, geographic region or jurisdiction and may exervice this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. Furthermore, we reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in our service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order and this may include orders placed by the same customer account, the same credit card, and/or orders with the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. In addition, you agree to promptly update your account and other information, including your email address and credit card, so that we can complete your transactions and contact you as needed. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control over.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, respresentation or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, thus the use of optional tools offered through this site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our service may include materials from third-parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transations made in connection with any third-party websites. Therefore, complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party only.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send certain specific submissions (e.g. contest entries) at our request or any creative ideas, suggestions, proposals, plans, or other materials whether online, by email, by postal male or otherwise without our request, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium or comments what you forwarded to us.
We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments or respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene, pornographic or otherwise objectionable or violates any party's intellectual property or these terms of service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our service. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy as we do not take responsibility nor assume any liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other accepted payment types, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in our service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in our service, including without limiation, pricing information, except as required by law. Furthermore, no specified update or refresh date applied in our service or on any related website, should be taken to indicate that all information in our service or on any related website has been modified or updated.
SECTION 12 - FORCE MAJEURE
Events outside of Swamp Vermin's control shall be considered Force Majeure. Events outside Swamp Vermin’s control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Swamp Vermin is released from Swamp Vermin’s obligations to fulfill contractual agreements.
Government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers are all examples of such events. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban and more.
SECTION 13 - PAYMENT
All products remain Swamp Vermin’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Swamp Vermin.
SECTION 14 - LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
SECTION 15 - PROHIBITED USES
In addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our website or any related website, other websites, or the Internet. We reserve the right to terminate your use of our serviceor any related website for violating any of the prohibited uses.
SECTION 16 - INTELLECTUAL PROPERTY
The intellectual property rights in all content made available to you on or through this website remains the property of Swamp Vermin or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Swamp Vermin and its licensors.
You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Swamp Vermin, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. As some states or jurisdictions do not allow exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdications, our liability shall be limited to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Swamp Vermin, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 19 - SEVERABILITY
In the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These terms of service are effective unless and until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services.
SECTION 21 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision.
These terms of service and any policies or operating rules posted by us on this site or in respect to our service constitutes the entire agreement and understanding between you and us and govern your use of our service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service).
SECTION 22 - GOVERNING LAW
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Belgium.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the terms of service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our service following the posting of any changes to these terms of service constitutes acceptance of those changes.
SECTION 24 - COMPANY INFORMATION
Company name: Swamp Vermin
Founder & owner: Daan Van Gorp
Registered office address: Notestraat 56, 1742 Ternat, Belgium
VAT registration or BTW-number: BE 0760.648.561
Swamp Vermin operates the swampvermin.com website, herein referred to as our "service".
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
Information collection and use
We collect several different types of information for various purposes to provide and improve our service to you.
Types of data collected
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and usage data
Swamp Vermin collects this personal data through website visits, subscriptions and purchases. Once you subscribe with us, you are not anonymous to us although all personal data will be collected on a voluntary, open and fair basis as we only collect such data that we believe we need in order to perform our service to you in the best way possible.
We may also collect information how the service is accessed and used (“Usage Data”). This usage data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of cookies we use:
Session Cookies. We use Session Cookies to operate our service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of data
Swamp Vermin uses the collected data for various purposes:
To provide and maintain the service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the service
To monitor the usage of the service
To detect, prevent and address technical issues
Transfer of data
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Belgium and choose to provide information to us, please note that we transfer the data, including personal data, to Belgium and process it there.
Disclosure of data
Swamp Vermin may disclose your personal data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Swamp Vermin
To prevent or investigate possible wrongdoing in connection with the service
To protect the personal safety of users of the service or the public
To protect against legal liability
Security of data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our service (“service providers”), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Please be aware that Swamp Vermin does not control the policies or practices of third parties to which Swamp Vermin discloses information about users of the swampvermin.com website and that any use or disclosure of such information by third parties is not governed by this policy. However, transfers of personal information are governed by contractual clauses which ensure compliance with data protection legislation.
We share personal information with third parties like Wix.com to power our online store. You can read more about how Wix uses personal information by clicking on this link: https://www.wix.com/about/privacy.
We may use third-party service providers to monitor and analyze the use of our service.
Links to other sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our service does not address anyone under the age of 18 (“children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
By email: email@example.com
Via Instagram: swampverminco